Option One Mortgage – A Culture of Service
Nowadays, it can seem that the mortgage lending industry
is interested in one thing – marketing. With all the
radio, television, newspaper and Internet advertising out
there, it can be hard for consumers to figure out what to
look for in a lender.
Take a minute to consider Option One Mortgage. In business
for over ten years, the company makes caring for the customer
its number one priority. And it is not just talk. Option One
Mortgage knows that customers and those who have contact with
them are the heart and soul of any business.
Rather than emphasizing managerial leadership over employee
collaboration, Option One Mortgage focuses on creating an
environment that encourages people from all levels of the
organization to work as a team, freely sharing ideas, best
processes, and information.
That means that consumers who get their mortgage loan through
H & R Block Mortgage Corporation - and all consumers whose
mortgage loans are originated by Option One Mortgage –
can be sure that they will receive not only the highest level
of customer service, but also the professional advantage that
working with one of the most respected lenders in the business
Option One Mortgage knows that happy employees mean happy
customers, and by putting employee empowerment first, the
company is able to offer its clientele the kind of service
and results that keep them coming back, and telling their
Option One Mortgage believes that the goodwill of its existing
customers is the best way to attract and keep new ones. The
company’s best advertising, promotion by attraction,
is worth little if it is not backed up by a solid reputation
and a commitment to the people they serve.